Why eCommerce Sites Must Monitor Application

Software Not Ready For Users Until Load Tested

Perhaps one of the largest mistakes a website administrator can make is avoiding application monitoring solutions until it begins to see a rush of customers. As time progresses, the use of eCommerce stores becomes evermore prevalent among shoppers. In fact, the previous holiday season was among the largest on record. While this is excellent news for those wishing to establish a successful eCommerce store, it also provides the ideal platform to begin searching for effective monitoring eCommerce application and protocols.

Regardless of what you sell or how long you've been in business, online shoppers are dedicated to only one facet of your operation - its performance. In fact, the importance of high-performing websites (and its included applications) is greater than ever before. The majority of Internet users state they have no problem clicking out of your website should it or any of its applications perform below their expectations Moreover, under­ performing applications tend to suggest its security has been compromised. Therefore, many Web users will immediately click out of your site should an application load too slowly or be re-directed to an error page.

In order to establish a successful and stable eCommerce store, you must implement not only website monitoring solutions, but also application monitoring tools. Do not confuse the two. While their fundamental purpose is universal, the technologies and techniques used to effectively monitor a website and a Web application are vastly different.

When determining whether or not your enterprise should implement an application monitoring solution, you must determine whether stability and performance are important factors. More than likely, the answer to this question is a resounding "Yes!" Because of this, you must seek out an application monitoring solution capable of safeguarding your eCommerce store by

Monitoring Transactions -This is perhaps one of the most important elements when it comes to monitoring your Web applications These on-page elements interact with visitors by communicating with servers and databases.

Communication strings are referred to as transactions, and depending on the complexity of your application, your server and databases may deal with thousands of transactions per day Through transaction monitoring,you're able to monitor the health of communication as well as the performance of response times. Should a bottleneck occur, a monitoring solution is capable of immediately notifying website administrators and/or lead developers Depending upon the specific software that you use, there might be a lot of different approaches to monitoring. For example, EveryStep's way of monitoring of web applications is different than other tools.

Performance Error Diagnostics - Determining the root cause of a performance­ draining error can be a time consuming, and costly, venture. However, through the use of application monitoring software, the root cause of errors and issues may be identified within a fraction of time via diagnostic tools. In the realm of eCommerce enterprises, the faster an error is identified, the faster a correction may be implemented In terms of applications, the swiftness of error corrections could mean the difference between making a sale or losing a customer for life.


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